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00:00:04As well, but it's everybody played with it a little bit to CRM
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00:00:09I think okay, okay, so we'll we'll get kind of into it a little bit here and I know Sylvia's gonna sister's a little bit
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00:00:22Is there any? Let me just open it up the floor real quick
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00:00:25Is there any quick questions
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00:00:28for Sylvia on the on a technical side for anything? Remember, we'll be going over the white label the moral, but is there anything besides that that? Xaventeen really much in the group coming through because I
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00:00:42know we've been tackling most things, so Alrighty, well great job Sylvia
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00:00:49No, there's no good questions
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00:00:51Yeah, that's sometimes a good sign, sometimes not
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00:00:56For these guys, it's definitely a good sign, so let me see
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00:00:59Yeah, yeah, yeah, yeah, yeah
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00:01:01Okay, okay, okay
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00:01:03All right, so what we're going to do here is I'll leave the Silvio unmuted right now and mute
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00:01:11Okay, so we have our two RIM
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00:01:15Oh, sorry, does somebody have a question?
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00:01:17No, sorry, you want me on mute or or not? Oh, no, you can stay just stay live
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00:01:23Just stay live if you can
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00:01:25Sure, sure
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00:01:27You just time in
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00:01:28So we'll tackling the CRM
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00:01:30Obviously, we've already had the CRM training out there, so that was just the the CRM part now
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00:01:36We are over into the proposals and the invoices and know that in order to actually send out an invoice that you would also still have to have the e -commerce set up
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00:01:47So as we kind of get into it here, let's go right over into proposal because number one, we have to have a lead first off
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00:01:56So kind of go back and we'll have to have a lead
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00:02:01And as the old one was, we can add the lead right over in here, but I've already added the lead
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00:02:06And just to kind of regole over things, you can kind of move it around
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00:02:09But let's go into this lead here
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00:02:12This is where I do my task
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00:02:15And this is where I create a new proposal
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00:02:17Now I've already gone and made just a simple one up
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00:02:20And let's go ahead and look at this one and show you it first
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00:02:25So this is a test proposal, as you can see right over in here
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00:02:29I want to view this as a PDF I can
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00:02:34So this would be like, hey, I'm setting this up to a customer
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00:02:37The customer wants to look at this this proposal
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00:02:41Like and add any comments if they want
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00:02:43They can ask
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00:02:46I think it's interesting here to show the group how a proposal looks like from the eyes of a customer
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00:02:57So no, no, no, no, if you open that proposal again, and now you see that you have a link down there
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00:03:03Now if you copy the link and paste it in a incognito mode, so you open another browser window
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00:03:10No, another browser window because you need to be locked on
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00:03:13Right
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00:03:13Right
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00:03:14So if you open an incognito mode and then you open that
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00:03:20Great point
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00:03:22Just open up Firefox
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00:03:25Yeah
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00:03:25And then you paste it here
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00:03:27So let's say that you sent this link to your customer
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00:03:30Right
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00:03:31So this is what your customer will see
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00:03:33Okay
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00:03:34So just paste it here
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00:03:38And as soon as the browser wants to do it
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00:03:46Yeah
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00:03:47As soon as the browser is wake up, you see that it's different from what you see on the other hand because this is the part that the user that your customer will see
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00:03:58So as Scotty was saying before, he can add a comment, but especially most interestingly, he can, yeah, he can add a comment
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00:04:07And then yeah, add a comment, Scotty, sorry, add a comment here
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00:04:12So that's a customer comment exactly
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00:04:15And if you now check, if you now go back to our proposal, to the original proposal, we were working on
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00:04:23Yeah
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00:04:24You can save it
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00:04:25You see it's being saved there
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00:04:27And so now if you go back to the browser window, remember, here now we are playing two roles at the same time
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00:04:35Right
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00:04:36We are the creators of the proposal and we are the receivers
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00:04:40So we are the customer
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00:04:41And so you will know that you see that there is the comment there
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00:04:44Now the cool thing, I think, the, oh, better, the even more cool thing of this system, if you go back to the proposal from the client, from the client view, you see that you have these
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00:04:56two buttons, accept it and sign it and refuse it
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00:04:59Now refuse it, obviously, we hope nobody ever clicks on that button, but accept it and sign it
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00:05:04If you click on that, a pop -up pops up
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00:05:08And then here you, the user can sign it with his name
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00:05:13Right
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00:05:13You see, now once he has signed it and accepted the formally accepted the proposal, the proposal becomes accepted
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00:05:23You see that all the buttons disappear
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00:05:27And now if we go back to the, to our view and we reload this, you see that it is now accepted
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00:05:40The proposal has been accepted
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00:05:41There is also you see a comment that we says when it was accepted
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00:05:46We see the picture right there and we cannot modify this proposal anymore
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00:05:52Right
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00:05:53So the system takes care of the full process, the full funnel from building the proposal to having it signed, but literally signed by the user
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00:06:07Because again, that is the his signature, the one he actually manually traced on the screen when he accepted it
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00:06:16Right
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00:06:17Just wanted to just wanted to make sure we would see also this part of the proposal system
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00:06:24No, that was so thank you for that
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00:06:25That's the most important part
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00:06:27And we had a question
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00:06:28come in and I used my mouse to sign this if I had it on a tablet or a phone of just using my finger
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00:06:35Yeah, of course, exactly
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00:06:38So what this does is essentially puts your business in the palm of your hand
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00:06:43Yeah
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00:06:45So really, really, really convenient
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00:06:47That's, that is basically setting up the proposal
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00:06:51Now when you just go into create the proposal, I mean, just like everything else, you're just going to follow some of the steps in here, test proposal
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00:06:57Now you'll see a few different things in here
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00:07:00Obviously, we have valid to, you know, you pick the date that this is valid up until lead customer
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00:07:06This is where you would determine who the lead is for the customer
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00:07:09Yeah, Scotty, let me add another thing very quick here
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00:07:12The valid until is pretty is a pretty important element because when you make a proposal to somebody, so you have a client and you say, I offer you my web building services
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00:07:25It's a thousand dollars, but usually you put a valid until to prevent the customer from coming back to you in two years time and say, Hey, look, you said you were going to build me a
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00:07:37website for a thousand dollar or two years ago
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00:07:39So if you put a valid until date, the proposal will not be acceptable after that date, right? So the user client, the customer cannot, I mean, will not have access to the proposal or better
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00:07:56It will still have access, but it will not be able to sign it or to approve it or to do anything on it after that date
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00:08:04So you forcing basically to respect that approval date
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00:08:09Perfect
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00:08:11We also have over on this, we have a drop down
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00:08:15We're going to, so as you're making the proposal, you can have it as a draft
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00:08:18It means you cannot send it out
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00:08:19You can have it as ready where it is signed to come out
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00:08:23And you can kind of adjust these as you as you will so you actually, no, I'm actually, I mean, I like this section of the platform, even if I actually worked on it a very long
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00:08:40time ago
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00:08:40But anyway, if you notice, there is there are two, well, there is no, sorry, there are two interesting statuses
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00:08:48Well, obviously accepted and signed
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00:08:50That's pretty self explanatory, but also read and commented
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00:08:54I think the most interesting one is read, because if you notice, this, well, usually this status would be put automatically by the system when the customer opens it
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00:09:10What that means is that if the proposal is in red status, it cannot say, I haven't read it, because the system automatically puts the proposal in red status if it clicks on the link
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00:09:23So you will tell him, look, here, the system says that you read it on that specific date, so you cannot tell me you didn't read it
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00:09:31Perfect
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00:09:32So you kind of just, if I'm correct here too, Silvio, so when I'm making a proposal, and I just want to see what looks like I put it in draft, when I want to send it
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00:09:40out, I just put it in red
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00:09:42And the other, usually the other statuses that would automatically be applied to a proposal, you wouldn't need that
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00:09:49That's what I was thinking, exactly
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00:09:52In the sense that once the user reads it, the customer reads it, then it is in status red, if somebody commends it, then it is in status commented, and then if you accept it, it automatically
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00:10:03becomes accepting
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00:10:04Now, it is a drop down here, because you might want to change the status manually, but usually you leave it in status ready, and at that point, the proposal is ready to be checked and all
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00:10:18that
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00:10:19Perfect
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00:10:21Yeah, Joe, I think that answers your question,
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00:10:23right? Yes
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00:10:25Let's see here
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00:10:28Yes
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00:10:29Yeah, just as yeah, awesome
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00:10:31So we just save it, and then you have all the other drop downs that come in, and now you're just going to go through this
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00:10:40And basically, just like everything else, this is where you're going to put in all your information that you want to send out to the client, the intro section, you just fill this out with whatever the
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00:10:51information that you have discussed with the client, and then this is what you send out to them
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00:10:57So the cost, the timeframe, everything you're going to do from the turns of service, the about us
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00:11:02So you would just send that, send that out to them, have that person signed the proposal
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00:11:08Yeah, Scotty, let me just add a very quick thing
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00:11:11And as you notice, this tool is meant to help you build proposal, but also structure your thought processes when you actually create it
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00:11:22So as you notice, we have already added what we think are the most interesting, but not mandatory sections of a proposal
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00:11:30So a cover page where you put maybe the logo and then user, the customer and your information, you see it is split in two
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00:11:40So this will actually be shown to the left, the customer data and to the right that your data is the usual way your proposal is presented
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00:11:51Then you have an intro section, which could be anything that explains what this proposal is about
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00:11:56Then you have the main section
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00:11:58And then you have like the timeframe, because the typical sections of a proposal, yeah
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00:12:06So the idea is not only to give you a tool to create proposals, but also to help you think and to make the process faster by giving you some, let's say, some pre -set sections
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00:12:25Joe and George, yeah, you are bringing up a very good point
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00:12:30We are still thinking about adding a library of proposals, so of templates that you can very quickly import
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00:12:39We are not there yet, but it's something definitely that we will do in the near future
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00:12:46So you will have like a website builder proposal, I don't know, website maintenance, apps, builder or that kind of stuff, and you will just import it and then edit it and customize it
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00:13:00Template, proposal templates is definitely something we will soon work on
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00:13:04Will that kind of work along the line? Do you think we will have a, where we just say it made a perfect proposal and I just want to clone that one? Yeah, because it will be
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00:13:14similar
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00:13:14In a sense, we will have some ready -made proposals that you would clone or you could clone your own proposal, so basically building your own templates that you can then reuse anytime you want
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00:13:28Perfect, awesome
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00:13:29So yeah, as you guys have chatted in here a little bit, yeah, we're already, we're thinking into the future
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00:13:35You got to keep in mind that I've been with this for quite a while and Silvio has obviously been the creator of it, so he's way ahead of us for where he's thinking in the thought
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00:13:46process, so there's a question
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00:13:48to come in
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00:13:50Yes, Vyda just came in and asked about the future
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00:13:58Oh, yeah, Vyda, that's a good idea too
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00:14:01Yeah, why not? What are we can do down the road to make everything easier on everybody, which usually is they create something once and if you've logged it, but let's make it easy and clone it
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00:14:10We work it on that with a lot of things, so then we would have the test proposal and then if we wanted to send out an invoice, we would then go and we would send out
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00:14:22the invoice
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00:14:23Yep
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00:14:27My computer's been giving me a little bit of a bug on it, but it looks like here we go
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00:14:30So then we would create a manual invoice
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00:14:34Remember, you have to have your e -commerce set up to it as well
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00:14:39I do not have my e -commerce set up on this one, but then you have the invoice type, paid, unpaid, the customer type lead from the CRM
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00:14:52So we see right over in here, makes it really easy
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00:14:55Your status, you can change this manually if you wanted to, but if the person is going to be able to do that, you can change this manually if you want to, but if the person updated
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00:15:01You just fill in all the information
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00:15:04There was an EIN tax ID emission date
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00:15:08So you just basically go through and you fill in all the information for the invoice
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00:15:12This is the product rose
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00:15:14So this is where you would put, you know, maybe description what the product is, how many, the cost of it is
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00:15:19I wanted to add another product
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00:15:21I would do that right in here
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00:15:23This is where you can add the tax name, the amount or percentage
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00:15:31No, it's in comments and then you would just simply save it
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00:15:36Yeah, the mandatory, I mean, the emission date is in mandatory, but clearly now this invoice will not be saved because, you know, the user, yes, you haven't selected it
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00:15:47No, I just wanted to show if you go in the drop down, well, yeah, that's probably, I think you need to do a manual one then the process is exactly the same
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00:15:58The customer type as the manual one above, yeah, there you go, other manual entry
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00:16:04So here you would just enter the company name and all that
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00:16:07But I just wanted to show if you, exactly, if you scroll down a little bit in the status, invoice status payment and you change the status to paid, these other fields appear, which basically allow you
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00:16:22to specify how the invoice was paid
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00:16:25And if there was any, let's say, transaction fee
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00:16:30So clearly for PayPal or Stripe, you can specify the transaction ID and if there was an optional transaction fee, so it is attached actually to the invoice
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00:16:44A question
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00:16:45came in, can we export it to a CSV file? Can you export what the invoice? Yes, see, not at the moment, honestly, I've never thought about that since I, no, at the moment, no, it could
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00:17:05be added
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00:17:06What we are working on is integration with zero and QuickBooks Online, so that basically in the platform management section, you would link your zero or your QuickBooks Online accounts
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00:17:32And then in that case, there would be automatically uploaded
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00:17:37Yeah, see, I think it would be then at that point useful to know the format of the CSV file
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00:17:46In that case, clearly, we could do it because we do it already in a way or better
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00:17:53We do already have some integrations, for example, here in Italy, there is a thing which is called electronic invoice
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00:18:00So, yeah, so that's something definitely we can add
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00:18:05QuickBooks Online is definitely in the making sense
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00:18:12Yeah, since it is the tool I'm using, so I needed for myself
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00:18:17We'll be added in not a very distant future
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00:18:22Perfect, perfect
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00:18:23So yes, it's always to hear that we're even updating the CRM that we're making as a complimentary feature, which even the WAN was in the channel
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00:18:33It's just going to be a product by itself, or we want to help everybody succeed
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00:18:37So is there anything else that we think we need to go over on this? That pretty much takes care of the CRM
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00:18:43That takes care of it
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00:18:45The only thing is, now you said, the only thing I just want to make sure everybody understands or has clear is that, as you said, you don't have e -commerce set up
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00:18:56Now, or better, you don't have a pay follow strive account set up here
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00:19:00But if you set up a Paypal account or a Stripe account, you can send, or better, no, you can always send the invoices to your user, to your customers, or to anybody
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00:19:16If you set up a Paypal or Stripe, the customer will find a button which says, pay now
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00:19:23So I will just stress that this is also an invoice, or better, a building system and a money collecting system in addition to being an invoicing system
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00:19:37So you are also collected the money through this system without the need to tell, to tell them, send me the money to this account and then manually set the invoice as paid and all strive, which
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00:19:58is really, really seamless
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00:20:00So the user enter his credit cards, the invoice is paid, that you get the money, you get an alert, the invoice is marked as paid, and everybody's happy
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00:20:10And what I would like to do, everybody on this call, send me an invoice
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00:20:16Don't make it for $100, but send me an invoice for a couple of pennies, if you will
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00:20:22You have my email address, let me say it out loud, it's de -carter4410 a Gmail, de -carter4410 Gmail
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00:20:33Go ahead and set up an invoice, set up a proposal, send me it, and then I will run it through my credit card, if you will
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00:20:42And then also I am going to make a full video where I will go through the entire process of the proposal and invoice where I'll run a transaction on my own and have that also as
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00:20:53a video
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00:20:54So we'll tackle both sides of it too
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00:20:57We'll fully test it
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00:20:59Yes, 4410
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00:21:01So I'll type it in D
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00:21:16Okay
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00:21:13Is there any other questions?
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00:21:23What is the least amount you can bill? It all depends on what's the least amount paypal, like a penny? Yeah, I mean, we don't have a minimum amount
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00:21:38I guess we rounded two dashes, so it's one cent, technically
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00:21:46Yeah, so we don't have a limit on that, it would paypal, Stripe, square, not before launch
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00:21:56Yeah, not before launch
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00:21:57Okay, so I will do that and if everybody sends me a proposal today, obviously that means that it'll be tested too as well
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00:22:09I don't mind, just whatever I'll put through everybody who sends me something, I will fill out the proposal, I will do the invoice
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00:22:23So just send me it and I will run the transaction so you guys can see what it looks like on your end for a completed transaction
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00:22:30I think that's probably about it
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00:22:34I have no other questions
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00:22:35in
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00:22:38Silvio, thank you so much
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00:22:40Yeah, thank you guys, as usual
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00:22:42Thank you Scotty, as usual
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00:22:43I mean, that's something
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00:22:45And we'll be on tomorrow morning
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00:22:47We've got a few meetings scheduled for tomorrow, morning, so we'll be on then
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00:22:54Alrighty, everybody, so have a good rest of your day and we'll chat with you tomorrow
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00:22:58This video will be posted up later on today
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00:23:01Yep, bye everybody
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00:23:02Bye everybody